Casey’s Eastside Memorial wins Waterbury funeral home award

Casey’s Eastside Memorial Funeral Home and Cremation Care of Waterbury was named Funeral Home of the Year for Waterbury by the Consumer Ratings Institute on Oct. 15, 2026. The family-owned business was cited for a 4.9-star rating across 218 reviews and a 100% satisfaction guarantee as it serves families across the Waterbury area.

Why it matters: - The award gives Casey’s Eastside Memorial a third-party endorsement in a service category where trust, consistency and family experience drive choice. - The recognition may reinforce the funeral home’s standing across Waterbury and nearby Connecticut communities. - The company’s 4.9-star rating across 218 reviews signals strong consumer feedback at scale for a local provider.

What happened: - Casey’s Eastside Memorial Funeral Home and Cremation Care of Waterbury was named Funeral Home of the Year for Waterbury by the Consumer Ratings Institute. - The announcement was made Oct. 15, 2026. - The Waterbury funeral home is family-owned, founded in 1998 and now in its third generation. - The business serves families in Waterbury, Oakville, Watertown, Bethlehem, Woodbury and surrounding Connecticut communities.

The details: - Casey’s Eastside Memorial offers traditional funerals, cremation services and personalized Beautiful Farewell™ experiences. - The funeral home also provides At Peace Cremation™ services, pre-planning consultations, cemetery care services and veteran and first responder discounts. - Casey’s Eastside Memorial says it is the busiest and fastest-growing funeral home in the area. - The business says it has more parking and accommodations than any other local provider. - The funeral home says it is the only provider in the area with a 100% satisfaction guarantee. - Distinctive offerings include The Courtyard at Casey’s, a dedicated gathering space for families and guests. - The funeral home also offers horse-drawn carriage hearse services for families seeking a traditional farewell. - All services are backed by the Casey Family Promises commitment to quality care. - Casey’s Eastside Memorial operates alongside its sister location, Casey-O'Neill Funeral Home, in Oakville.

Between the lines: - The award was based on verified consumer feedback and consistent service quality, which can matter more than brand size in funeral services. - A high review count and near-perfect rating suggest the business has turned family experience into a competitive differentiator. - The emphasis on guarantees, dedicated spaces and customized services points to a strategy built around reassurance and personalization.

What’s next: - Casey’s Eastside Memorial is expected to continue serving families across the greater Waterbury area with its current service mix and facilities. - The company’s award may become part of how it markets trust and service quality to future families. - Families seeking more information can use more information.